A platform for social media monitoring, engaging, publishing, analytics and managing customer data. Falcon enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform.
It allows marketers to deliver more personalized brand experiences based on enriched customer profiles.
The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.
Create magical content
Create paid and organic posts for all your social networks in one collaborative content calendar. It’s easier to manage channels, teams, workflows, and campaigns with complete clarity. Approval flows and a content pool ensures brand alignment and stellar quality.
Manage all channels & moments
Take the stress out of community management, engagement, and customer support. You get one social inbox for all your networks, as well as all your customer data in personalized profile cards. Engage customers and prospects in the moments that count.
Do wonders with data
Power campaigns with more accessible and easier-to-use data. Get to know your audiences with social listening while tracking content performance. You can also merge your social data with your CRM for a unique 360-degree customer view.