Acoustic Analytics allows you to view your sites and apps from the customer perspective to discover opportunities.
Increase new revenue opportunities
Use AI-powered customer analytics to gain the insights needed to enhance engagement, conversion, and loyalty.
Understand reasons for lost revenue
AI-powered customer analytics automatically surfaces opportunities to boost revenue while identifying the struggles that cost you conversions.
Make better decisions faster
Easily exchange customer data across your organization for holistic customer insight, and build deeper 360-degree customer profiles.
Prioritize digital experience investments
Know what customer experience programs, touchpoints, and multi-channel customer journeys drive revenue and other outcomes. Understand what’s not working and where to increase investment.
Save time and resources
Break down data and organizational silos across the enterprise reducing the need for additional IT resources, while automating reports and alerts into your everyday workflows.
Specification: Acoustic Analytics